Track Your Order
Seiteninhalt
Once your order ships, you can follow it all the way to your door. Here are the three ways to see your tracking.
-
Use the link in your shipping email
When we ship your order, we email you a shipping confirmation. Open it and select the tracking link to see your order status and delivery updates. Check your spam folder if you cannot find it.
-
Sign in to your account
Sign in with the email address you used at checkout to see all your orders, their status and tracking details.
Sign in to track -
Track in the Shop app
If you use the Shop app, your order appears there automatically with delivery updates and notifications.
When your order ships, we email you a shipping confirmation with a link to your order status page. If you received a tracking number, you can follow your parcel there, from our office in Dubai to your door.
To see your order in your account, sign in with the email address you used at checkout. Your orders list shows each order's status and, once it has shipped, its tracking details.
If you use the Shop app, your order also appears there automatically with delivery updates.
Tracking not updating?
- Just shipped? Carriers can take a little time to scan a new parcel. Tracking usually starts to show once the carrier has collected it.
- International order? Parcels can show no updates while they move between countries or go through customs. This is normal.
- No shipping email? Check your spam or junk folder, and make sure you are looking at the email address you used at checkout.
- Tracking link opens a blank search? Some carriers' websites ask you to enter the tracking number yourself. Copy it from your shipping email or your order status page.
Still need help?
Send your order number to us on WhatsApp (+971-55-7373984) or email superairhorns@gmail.com and we will check your order for you. You can also read our shipping policy and FAQs.